Privacy Policy

Last updated: October 18, 2026

This policy describes information handled by the WD Digital Studio website and its support and mailing-list features. The current website does not send technical analytics or error telemetry.

Information you provide

When you submit a support ticket, we receive its subject, category, message, optional name and email, replies, ticket status, and a guest account identifier used to associate the ticket with that browser profile. The current website does not collect technical diagnostics. Earlier records created by a previously deployed backend may still contain a separate diagnostics snapshot; this policy does not imply that those records have been migrated or deleted. Do not include passwords, authentication codes, payment-card details, or other secrets in ticket messages.

The mailing-list signup form is currently unavailable. Submitting it does not send or store your email. Existing mailing-list records remain in the online database and are readable only by active administrators. Purchases are completed by the marketplace linked on a product page, currently Gumroad; payment and purchase account information are handled under that provider�s policies.

Ticket technical diagnostics

The current website does not collect browser, device, screen, page-path, or referrer diagnostics. Older records created by the earlier trusted backend are not changed.

Technical analytics

Technical analytics and error telemetry are disabled. The storefront does not create analytics session identifiers or send analytics events. Existing aggregate view-count values are historical and no new counts are written by the current website.

Use and legal bases

We use ticket details to respond to support requests and maintain the conversation. The website does not process new mailing-list signups or collect technical analytics. The exact legal basis depends on the applicable jurisdiction and should receive qualified legal review.

Storage, retention, and deletion

Support tickets and administrator-managed content are stored in an online database, and guest sign-in is used to associate support tickets with the browser profile that created them. Ticket records and messages do not currently have an automatic expiry. Soft-deleted tickets remain stored. To request access, correction, or deletion, contact WD Digital Studio through the marketplace or official social profile linked on this site; identity will be checked before private records are changed.

No analytics retention schedule applies because analytics collection is disabled. Existing mailing-list records are not altered; administrators can manage their status. There is no public signup or unsubscribe flow at this time. Contact WD Digital Studio through an official marketplace or social profile to request cancellation or deletion of an existing record.

Browser storage and cookies

The site uses local storage for the theme preference. Guest sign-in may use browser storage to keep the support session available in that browser profile; clearing site data may remove access to its guest tickets. No analytics session storage is used. External services may use their own cookies and storage when you use them.

Service providers and international processing

Google provides website hosting, guest authentication, and database services for support tickets and administrator-managed content. Google Fonts may load fonts on the storefront. Gumroad processes purchases through its own checkout. WD Studio uses Cloudinary for administrator product-image uploads; some existing catalog images are delivered from the CoreNexis CDN. Discord, Pinterest, X, Instagram, and Tumblr links open services operated by those providers. These services receive request information as needed for the functions you use and operate under their own privacy terms. Their processing may occur in countries other than yours.

Security and children

Ticket access is restricted to the ticket owner or active administrators, and administrator operations are restricted to active accounts. The service does not enforce ticket quotas or use server-verified timestamps. A new ticket and its first message are saved separately; replies and ticket summaries are updated together. No online service can guarantee absolute security. The website is not directed at children who cannot legally consent to the relevant processing; contact us if you believe a child has sent personal information.

Your choices and privacy requests

There is no analytics consent choice because technical analytics is disabled. The public email signup form is also unavailable. To request access, correction, or deletion of an existing ticket or mailing-list record, contact WD Digital Studio through the marketplace or official social profiles linked on the site. Identity may be checked before private records are changed.

Updates and legal review

This policy may change when website features change. Its last-updated date appears above. Privacy rights, lawful bases, international data-transfer terms, and governing-law provisions require review by a qualified professional familiar with the operator's jurisdiction and the locations of its visitors.